Service

For New Customers
1. Once the call is received, we can provide a quotation within 2 hours. We are available from 9:00am to 11pm.
2. Free samples are provided for first time customers.

For VIP Customers
1. 5 orders of free samples including the freight costs each year.
2. Order will be executed immediately after P.O., no down payment necessary.
3. All parts of your order are handled as a priority.
4. A workstation will be provided free for 1 month if you come to China.
5. Upon visiting China, we provide a day's worth of translation services.
6. We can help in the inspection, collection and storage of goods from your other suppliers in China.

Payment Terms: 100% T/T in advance or 30% down payment and balance before shipment.
Payment Method: Wire Transfer, Western Union, Paypal, L/C, Cash
Lead-time: Small quantity only 1~2 days, large quantity about 2~3 weeks.
We also undertake custom designs and OEM, ODM orders
Delivery Items: We accept EXW, FOB, CIF, DDU etc. You can choose the one which is the most convenient or cost effective for you.
Warranty: 1 year. Consumables are not covered under the warranty.
After-Sales Service: All the goods are inspected before shipment. Any quality issues reported upon delivery will be remedied.

About Aidacom